1. Who We Are

Adare Residences is operated by Vowchi Limited, a company registered in Ireland. Our registered address is Unit 7B, Castletroy Park Retail Park, Limerick, V94 TKD3, Ireland.

Email: contact@adareresidences.com
Phone: +353 (0) 86 176 5836

2. Information We Collect

We collect the following personal data when you use our services:

Identity data: Full name. Where identity verification is required for a booking, the check (photo ID and selfie) is performed by Stripe, our payment processor — your documents are held by Stripe, not by us; we store only a reference to the verification session and the fact and time that it succeeded
Contact data: Email address, phone number
Enquiry data: Messages and enquiry type submitted through our forms
Technical data: IP address, browser type, device information, and usage data collected via cookies

3. How We Use Your Information

We use your personal data for the following purposes:

To respond to property enquiries and booking requests
To provide and manage our accommodation services
To communicate with you about your bookings
To comply with legal obligations
To improve our website and services

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data on the following bases:

Consent: When you submit an enquiry form, you consent to us processing your data to respond to your request.
Contractual necessity: Processing necessary to fulfil a booking agreement.
Legitimate interest: To improve our services and ensure website security.
Legal obligation: To comply with applicable laws and regulations.

5. Data Sharing

We do not sell your personal data. We may share your information with:

Property owners (to facilitate bookings)
Payment processors for secure payment handling
Service providers who assist in operating our website
Legal authorities when required by law

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, typically for the duration of your booking and up to 7 years thereafter for legal and accounting purposes.

7. Your Rights (GDPR)

Under GDPR, you have the following rights:

Right of access: Request a copy of your personal data
Right to rectification: Request correction of inaccurate data
Right to erasure: Request deletion of your data ("right to be forgotten")
Right to restrict processing: Request limitation of data processing
Right to data portability: Receive your data in a structured format
Right to object: Object to processing based on legitimate interest
Right to withdraw consent: Withdraw consent at any time

To exercise any of these rights, contact us at privacy@adareresidences.com.

9. International Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

10. Contact & Complaints

If you have concerns about how we handle your data, please contact us at contact@adareresidences.com.

You also have the right to lodge a complaint with the Irish Data Protection Commission (DPC) at www.dataprotection.ie.

Privacy Policy